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EMERGENCY 911

Louisville, KY Housing Resource Guide 🏠

Emergency shelter, rental assistance, affordable housing, public housing, tenant support, homeownership, community ministries, and housing-stability resources.

How to Use This Guide

  1. For emergency overnight shelter, call Coordinated Shelter Access at 502-637-2337 first.
  2. For rent or utility help, contact the Neighborhood Place appointment scheduler and the Community Ministry that serves your ZIP code.
  3. For public housing or Section 8, contact LMHA.
  4. For eviction court or tenant-rights help, contact Legal Aid Society as early as possible.

⚠️ Funding, eligibility, and hours can change. Call before going. Compiled July 8, 2026.

Emergency Numbers

Emergency shelter bed reservationCoordinated Shelter Access: 502-637-2337
Louisville Metro help lineMetro 311: 502-574-5000
Referrals to local assistanceDial 2-1-1: 502-583-2821
Domestic violence crisis supportThe Center for Women and Families: 844-237-2331
Immediate dangerCall 911: 911

Coordinated Shelter Access / Coalition for the Homeless

1300 S. 4th St., Suite 250, Louisville, KY 40208
502-637-2337502-636-9550

Central shelter bed reservation and homeless-services entry point; referrals to emergency shelters and housing navigation.

Bed line daily 10 AM–1 PM; call first.

Louisville Metro Office of Social Services

701 W. Ormsby Ave., Suite 201, Louisville, KY 40203
502-574-4377502-308-3344

Housing stabilization, rent/utility assistance appointments, homelessness prevention, case management and referrals.

Mon–Fri 8 AM–5 PM.

Neighborhood Place / Household Assistance

Multiple sites across Louisville; central listing through Louisville Metro
502-574-5050502-308-3344

One-stop neighborhood access for rent, utilities, family supports, and community services.

Generally Mon–Fri business hours; varies by site.

Metro United Way 2-1-1

Referral service — Louisville/Jefferson County
2-1-1502-583-2821

24/7 referral line for housing, shelter, rent, utilities, food, transportation, legal and crisis resources.

24 hours daily.

Louisville Metro Housing and Community Development

444 S. 5th St., Suite 500, Louisville, KY 40202
502-574-5850

Metro housing policy, affordable housing, home repair and housing development resources.

Mon–Fri 8 AM–5 PM.

This guide is a community resource directory and does not guarantee assistance, eligibility, funding availability, shelter bed availability, or acceptance into a program. Review phone numbers and hours at least every 60–90 days, and immediately after major city program announcements, extreme weather events, or funding changes.